Our consultation process is designed to provide you with a personalised, holistic menopause treatment plan, and the ongoing care and support that will help you take control of your menopause symptoms. Our typical patient journey is outlined below and, as you’ll see, we’re with you every step of the way.
The very first consultation is the most important. Over 45 minutes, we’ll listen to your story and take a comprehensive medical history. We will talk through your symptoms, arrange any necessary tests, and discuss a range of evidence-based treatment options.
By the end of the session, you will have a personalised holistic menopause treatment plan that’s right for you.
The fee for the initial consultation also includes up to 2 follow up emails, should you have additional questions about your treatment within 2 months of your consultation.
Any additional email correspondence is charged at £30 per email.
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The second consultation usually takes place three months after the initial consultation and lasts for 25 minutes – but you can book in before this if you prefer. We will check in on your progress and how you’re responding to your treatment plan. We can make any adjustments we think are necessary and discuss any additional tests that might be required.
Further consultations can be booked as required, and if you feel you need more time with the doctor then please book a 45-minute consultation.
If it’s 2 years or more since you’ve been seen by one of the doctors in our clinic, you’ll need to book a 45-minute consultation so that our doctors have enough time to assess any changes in your health or circumstances.
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The fee for a repeat prescription between consultations is £35. There are no (repeat) prescription fees where the prescription is issued as part of a consultation.
Please note that the cost of any medicines is not included in the prescription fee.
To order a repeat prescription call us on 0333 444 1067, we’re open Monday to Friday, 9am to 5pm, or email us any time at clinic@mymenopausecentre.com.
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Costs for a month’s supply of HRT will vary depending on the type of medication prescribed and the dosage. For most types of HRT, the range is around £10 to £35 a month. We appreciate that the range is wide, but it depends on the medication prescribed and the current cost at the pharmacy – which can vary according to supply. Testosterone costs around £80 for a 50g tube of Androfemme cream that lasts three to four months.
A dispensing fee of £35 will be charged for a repeat prescription between appointments (the charge is included in the appointment fee if the prescription is made as part of the consultation). Your prescription will cover a supply of three months.
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Now it’s even easier to book and pay for your appointments. We’ve teamed up with PayPal allowing you to pay in 3 interest free manageable instalments.
Pay in 3 eligibility is subject to status and approval. UK residents only. Pay in 3 is a form of credit, may not be suitable for everyone and use may affect your credit score. See product terms for more details.
All of the doctors in our online clinic are highly experienced menopause experts who will help you take control of your menopause symptoms.
Dr Clare is a registered menopause specialist and an NHS GP. She qualified from Cambridge University and holds Membership of the Royal College of Obstetricians and Gynaecologists and Membership of the Royal College of General Practitioners. She initially trained in obstetrics and gynaecology where gained a Doctor of Medicine for research in fetomaternal medicine.
As well as her role of Clinical Director at My Menopause Centre, she currently runs an NHS menopause service and is a GP partner in a practice in Leeds. She is also a British Menopause Society menopause trainer and is involved in educating GPs about the menopause transition through talks, lectures and seminars. She wrote the menopause training module for doctors.net and has written for the Primary Care Women’s Health forum publication, Her Life Her Health on a variety of menopause-related topics.
Dr Tonye is an experienced Consultant in Sexual and Reproductive Health and Community Gynaecology and has been a BMS-recognised menopause specialist for almost 10 years. She was admitted as a Fellow of the Royal College of Obstetricians and Gynaecologists in September 2016. She also holds the Faculty of Sexual Reproductive Health (FSRH) Advanced Menopause Certificate and is also the FSRH Menopause Guardian involved in the curriculum, logbook and training in menopause care basic and advanced certificate. A true advocate of women’s health and the menopause, she regularly facilitates and delivers sessions on contraception and menopause and has authored publications and delivered presentations regionally and nationally.
With a very kind and sympathetic approach Dr Tonye, is fully aware of the growing hunger for information and support for menopause care and believes in providing high-quality, individualised care for all women. During an initial consultation, Dr Tonye will explore her patient’s symptoms, needs and goals and, together with additional medical history, will work with her to establish the different options available for treatment and continuing the patient’s journey together.
Dr Amanda is an experienced menopause, sexual and reproductive healthcare specialist and psychosexual therapist. She qualified from the University of London (Guy’s Hospital). After working as a GP and passing the Royal College of General Practitioners membership exam, she pursued her interest in Sexual and Reproductive Healthcare and is a Fellow of the Faculty of Sexual and Reproductive Healthcare (Royal College of Obstetricians and Gynaecologists).
She became a British Menopause Society recognised menopause specialist and ran North Derbyshire NHS Sexual Health Service’s Menopause Clinic until it was decommissioned in 2018 at a time when NHS funding for Community Sexual Health Services was being decimated. Amanda currently works as a private menopause specialist and psychosexual therapist and also works in an NHS sexual health service.
Cat is an experienced GP with expertise in the menopause. She qualified in medicine from University College London before which she was awarded a Bachelor of Science in Biomedical Science from King’s College, London. She spent her early career living and working in the hustle and bustle of London before she was drawn back to her roots in the West Midlands where she commenced GP training and found her passion – women’s health.
Career opportunities led Cat to North Yorkshire where she currently works as a GP in a rural NHS practice. She is a menopause expert, member of the British Menopause Society and also a Diplomat of the Royal College of Obstetrics and Gynaecology, and Faculty of Sexual and Reproductive Health.
“First visit to my menopause centre yesterday and I cannot say how happy I was with the experience. My story was listened to and the advice and information I received from Dr Spencer was excellent.”
“After struggling with symptoms for years, feeling completely unsupported by my GP, I decided to seek specialist help from My Menopause Centre after a recommendation from a family member.”
“Just excellent – finally feel listened to and understood! Great advice given and detailed advice about the type of HRT I could use. All costs transparent and upfront. I would highly recommend anyone to them. I only wish I’d known about them earlier!”
“I feel very lucky to have found Dr Clare Spencer at My Menopause Centre.”
“I would highly recommend My Menopause Centre. I was searching for more information and help after feeling abandoned by my GP.”
“I would highly recommend My Menopause Centre to any women approaching perimenopause, and also to health professionals who see women approaching menopause.”
“It was a revelation being able to talk openly and honestly to an expert who really understood what I am going through. Really great advice and reassurance around managing my perimenopause symptoms. So happy to be on the right HRT too. Can’t recommend My Menopause Centre enough.”
“I can’t recommend My Menopause Centre more highly. After taking their brilliant and totally free questionnaire I was able to read up on the specific symptoms I have been experiencing over the last 12-months.”
During your 45-minute consultation, you and your doctor will agree the treatment plan that is best for you, we don’t believe that menopause care is one size-fits-all. The doctor will then write up your personalised treatment plan and send it to you after the appointment.
If we recommend medication as part of your treatment plan, your prescription will be handled by Pharmacierge (a pharmacy concierge service that delivers straight to your door). They will send a text message on the same day the prescription has been issued to arrange payment. Once payment has been received they will post your medication directly to you. You can also return to your NHS doctor with any treatment plans provided by My Menopause Centre.
If a blood test is recommended by your doctor, this will be taken care of by Medichecks. During your appointment, you and your doctor will discuss whether you’d like the blood test to be:
Once payment has been received for the blood test, Medichecks will be in touch with you directly to make the arrangements.
We recommend a three-month follow-up after your initial consultation and at least annually thereafter (you can, of course, always come back sooner if you like). This is so your doctor can review your progress and symptoms with you, and make any necessary adjustments to your plan. Our follow-up consultations last 25 minutes and cost £145.
The menopause is a completely normal and natural part of a woman’s life. It’s a time when our hormones are changing, and our bodies are shifting towards the end of fertility. It’s a period of our lives to take stock and look after ourselves so that we can live our best lives and thrive going forward.
The word ‘menopause’ literally means the ‘end of monthly cycles’ (the end of monthly periods or menstruation), from the Greek word pausis (‘pause’) and mēn (‘month’).
In research conducted by BritainThinks for My Menopause Centre.
